Prokanga Privacy Policy


(POSTED SEPTEMBER 15, 2016. EFFECTIVE IMMEDIATELY FOR USERS WHO JOIN PROKANGA.COM ON OR AFTER SEPTEMBER 15, 2016.)

Prokanga.com offers services to help its users find quality professional services. Prokanga.com's Privacy Policy ("Privacy Policy") is designed to provide a clear understanding of the information we collect and how we use it to provide our services and give users a better experience. It applies to any users of www.prokanga.com and any US affiliated websites, web pages, mobile applications and mobile websites operated by Prokanga.com (the "Site"), including those who are seeking to find a professional through Prokanga.com ("Clients") as well as those who are looking to promote their services through Prokanga.com ("Professionals"), and any users of any of the various services that Prokanga.com provides through the Site or any other channels, including over the telephone ("Services"). For purposes of this Agreement, the terms "Prokanga.com," "we," "us," and "our" refer to Isemay I, LLC. "You" refers to you, as a visitor or user or the Site or the Services. In addition, this Privacy Policy does not apply to third party entities that may use the Prokanga.com Site or Services. Such entities' use of the Prokanga.com Site and Services are subject to separate terms that they agreed when they registered with Prokanga.com.

By using the Site and/or the Services, you consent to our collection, storage, use and disclosure of your personal information and other information as described in this Privacy Policy.

  • Information We Collect We collect both "Personal Information" and "Non Personal Information" about our users. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information. "Non Personal Information" is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, to the extent that information is not linked to your Personal Information.
    Site Visitors can access and browse certain portions of the Site without disclosing Personal Information, although, like most websites, we passively collect certain information from your computer, such as your IP address and web browser user agent, when you browse the Site. Visitors who access and browse the Site without registering are "Site Visitors". In order to utilize some of the Services offered by Prokanga.com, you must register with Prokanga.com. All users who register with Prokanga.com are "Registered Users".

    • Information you provide Regardless of whether you are a Site Visitor or a Registered User, all Personal Information that you provide to us when registering, [posting a profile, communicating through the Site], or that you otherwise provide on the Site or by phone or email will be stored by us. You represent and warrant to us that you have the right and authority to provide us all Personal Information you provide about yourself or others. You may provide us this Personal Information in various ways, including.

      • When you register directly through Prokanga.com, we will collect and store the information that you provide to us directly on our online registration forms. This may include, among other information:
        • your first and last name
        • your email address
      • To pay the applicable fees, Prokanga.com will collect your credit card type, number, expiration date, and security code for payment purposes.
      • If you are a Professional, we collect and store all of the additional information that you provide to us in your profile. This may include, among other information details on your education, employment history, expertise, and any other information you choose to include in your profile.
    • Information provided by others

      By Site Visitors, Registered Users and others Prokanga.com also captures and collects information that Site Visitors, Registered Users and others provide about each other. [In addition, certain Registered Users may communicate directly with each other through Prokanga.com platforms.] Site Visitors, Registered Users and others also may provide us information about Registered Users by email or postal mail. Prokanga.com captures and stores all information it receives from Site Visitors, Registered Users and others about other Registered Users and Site Visitors.

    • Technical and usage information
      • Log files, IP addresses and information about your computer and mobile device When you visit the Site, Prokanga.com receives the internet protocol ("IP") address of your computer (or the proxy server you use to access the internet), your computer operating system and type of web browser you are using. If you are using a mobile device, Prokanga.com may also receive your mobile device id (UDID), or another unique identifier, and mobile operating system. We may correlate this information with other Personal Information we have about you.
      • Cookies and other technologies Like most websites, we and our Professionals may use cookies and tracking pixels to track Site usage and trends, customize your experience on the Site and improve the quality of our Services. For example, using these technologies we can determine, among other things, which pages of our Site you visit. A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use Prokanga.com. Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is performed on an aggregate basis.
  • How We Use Information
    • Personal Information In general, the Personal Information we collect is used (1) to improve our Services and enhance your experience with Prokanga.com, and (2) to help us communicate with you. For example, we may use your Personal Information to:
      • register and service your account
      • include you in Professional profiles
      • contact you in response to questions and solicit feedback and input from you
      • enable Clients to search based on the Personal Information the Professional has made available on the Site, and the information others have provided about them
      • connect Clients with Professionals that appear to meet their needs and preferences
      • enable Registered Users to search for, find, interact, connect and share information with other Registered Users that they may have an interest in interacting with
      • verify information you provide us as well as the representations and warranties you make to us on the Site
      • otherwise help protect the safety and integrity of the Site and Prokanga.com users
      • target promotional messages or content on the Site, via email
    • Non Personal Information In general, we use the Non Personal Information we collect to help us improve our Services and customize the user experience, such as by providing targeted useful features and promotions based on the type of Service you seek. We also aggregate the information collected via cookies and similar technologies to use in statistical analysis to help us track trends and analyze patterns in the use of Prokanga.com.
  • How We Share Information In addition to using the information collected by Prokanga.com for the purposes described above, we may also share your information with various third parties, as described below. Please review our sharing policy closely, especially with respect to your Personal Information. By using our Site or our Services, you agree to allow us to share the Personal Information you provide to us in the ways described below. Your ability to make changes to what information is shared is described below in Section IV.
    • Personal Information
      • With All Site Visitors and Registered Users If you are a Professional, in order to increase your chances of finding a job, we share with Site Visitors and Registered Users the information that is included in your profile, aside from your contact information, as well as the following registration information, which we may include in your job posting or profile: [your first name and last name]. With certain exceptions, you choose how much detail you want to include in either your job posting or your profile; the more information you share, however, the better chance you have of finding a job. We may display personal testimonials of Registered Users and other endorsements on our Site or in other marketing materials. These testimonials or endorsements may include Non Personal Information such as the Registered User's first name and first initial of last name. With a Registered User's consent, we may include Personal Information such as their full name.
      • With other Registered Users and corporate providers If you are a Professional, you will appear in search result listings if you match the search criteria used by a Client. Similarly, you may appear in emails sent to Clients in your area. Similarly, if you click on a professional's site from the Prokanga.com site, any information you provide over the phone or on the provider's site, you will be providing directly to the provider. In addition, if you contact Prokanga.com via phone or other channels to obtain information, any such information you provide Prokanga.com, including contact information may be forwarded to professionals that may meet your stated needs and preferences so the professionals may evaluate your needs and preferences and contact you. Once provided to an entity professional, the information is subject to the privacy policies of the provider.

        If we terminate your registration for any reason, we reserve the right to send a notice of your termination to other Registered Users with whom we believe you have corresponded.

      • With vendors/professionals We also share Personal Information with vendors who perform services on behalf of Prokanga.com, including without limitation vendors who provide email services, demographic information, or geo-location information, vendors who process credit card payments, in each case to the extent applicable. Prokanga.com has selected vendors who maintain high standards with respect to privacy and agree to use the Personal Information only to perform specific services on behalf of Prokanga.com.
      • As required by law or for reasons of safety You acknowledge and agree that we may disclose information we've collected about you if required to do so by law or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), or to protect or defend Prokanga.com's, or a third party's, rights or property. We may also reserve the right to disclose information we've collected about you for purposes of protecting the health and safety of our community and Registered Users, such as in the case of risk of harm or violence against any person (including you).
      • With any affiliates You acknowledge and agree that to the maximum extent permitted by law we may disclose any of the information we've collected about you to any of our affiliates or subsidiaries, if any, for the purposes of providing you with the Services, operating the Site, and our other commercial purposes.
      • With Your Consent We also may share your Personal Information with a third party if you consent to the sharing.
    • Non Personal Information This Privacy Policy does not limit our use or disclosure of any Non Personal Information, such as information passively collected from your computer via cookies, web beacons, or standard logging of website activity. If you do not wish to share this information with Prokanga.com, then you should take steps to limit the passive collection of data about your activities on our site, for example, by changing your browser settings to disable cookies. We reserve the right to use and disclose such Non Personal Information, as well as any other Non Personal Information we collect, with our advertisers and other third parties at our discretion.
    • Business transactions In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's affiliates may continue to process your Personal Information as set forth in this Privacy Policy.
  • Your Choices Regarding the Sharing of your Personal Information Registered Users have control over what optional Personal Information they choose to share with us when utilizing our Services (such as certain details in a job description or profile, etc.).
  • Your Communication Choices By becoming a Prokanga.com Registered User, you are consenting to receive certain email communications from us, such as service updates, tips and advice, notifications of new Professionals in your area, customer surveys and administrative notices.
    You have a choice at any time to stop us from sending you emails for marketing purposes by adjusting your settings in your settings. You also have the option to opt out of receiving certain other emails from Prokanga.com, such as certain notification emails, by adjusting your settings in your settings. Go to your settings for a complete list of the email types you may opt out of receiving. If you receive promotional or other email communications from us that you have the option to opt out of, you also will be able to opt out of receiving further communications of that type by following the unsubscribe instructions provided in the e-mail. Please note that despite any indicated email marketing preferences, we may send you administrative emails regarding Prokanga.com, including, for example, notices of updates to our Privacy Policy, and notifications of new Professionals in your area, if we choose to provide such notices to you in this manner.
  • Changing or Removing your Personal Information and Closing your Account If the Personal Information you provided when you registered changes, you may update this information by logging into your account and accessing your settings. If you would like to remove some of the Personal Information you have posted on the Site, such as information you posted in your profile, you may do so by editing or deleting that item in your settings. To request removal of other Personal Information you have voluntarily posted on our Site, contact info@prokanga.com. In some cases, we may not be able to reasonably accommodate your request to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
    If you no longer wish to participate in our Services you may close your account directly in the settings portion of your account. If you close your Prokanga.com account, we will remove your name and other Personal Information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, Non Personal Information, account recovery, auditing our records, enforcing our rights and obligations under our agreements or if required by law. Prokanga.com may also retain and use your information if necessary to provide the Services to other Registered Users. For example, just as an email you may send to another person through an email professional resides in that person's inbox even after you delete it from your sent files or close your account, emails you send to others through Prokanga.com to other Users may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that others have copied, may also remain visible. Prokanga.com disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information.
  • Collection of Information from Children Prokanga.com's Site and Services are not intended for individuals under the age of 18. Accordingly, Prokanga.com does not knowingly collect, either online or offline, personal information from individuals under the age of 18.
  • How We Protect Information We have implemented industry-recognized safeguards to help protect your information from unauthorized access. These safeguards include:
    • Prokanga.com uses SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize SSL in the online registration, login, and account management processes, as well as in the collection and transmission of payment information.
    • Prokanga.com uses strong encryption technology to protect sensitive information.
    • Amazon EC2 hosts Prokanga's production systems. Please read Amazon Web Services' Risk & Compliance documents for more information.
    • Prokanga's payment services are provided by Stripe, Inc. Please read Stripe's privacy policy for more details on how information is protected.

    Your user accounts are also protected by the password you use to access your online account with Prokanga.com, and we urge you to take steps to keep your password safe. If you feel your password has been compromised, you should change it immediately by logging into your account and visiting the settings section. After you have finished using our Site, you should log out of your Prokanga.com account and exit your browser.

    WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF SUCH FIREWALLS AND SECURE SERVER SOFTWARE. BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

  • Links to other Websites Prokanga.com may provide links to other websites that we believe may be of interest or relevant to our users. However, we are not responsible for the privacy practices employed by those websites, nor are we responsible for the information or content they contain. This Privacy Policy applies solely to information collected by us through Prokanga.com; thus when you use a link to go from our web site to another third party website, this policy is no longer in effect. We encourage our users to read the privacy policies of these other websites before proceeding to use them.
  • Changes to Our Privacy Policy Prokanga.com reserves the right to change this policy and our Terms of Service at any time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the email address registered in your account, or by placing a prominent notice on our Site, so that you can choose whether to continue using our Services. Significant changes will go into effect 30 days after we notify. Non-material changes or clarifications will take effect immediately upon posting of the updated policy on our Site. You should periodically check [www.prokanga.com/privacy] for updates. Your use of the Site or the Services after such effective date will constitute acceptance by you of such changes.
  • Contact Us If you have any questions on our Privacy Policy, you can contact us via email at info@prokanga.com.